Email FAQ

	Microsoft Outlook specific questions.
	ChamberMail/Web Messaging questions.
	How do I send mail from my web site?
	How do I add more users to my Domain?
	Why can I receive email, but I can not send mail?
	What is the best way to send a lot of emails?
	How do I get all mail to go to a "catch-all" address?

Outlook Express Outlook 2000	Select Accounts... from the Tools menu and then follow steps 13-15 for configuring Outlook.
Mozilla	Follow steps 11-16 for configuring Mozilla.
Netscape Messenger	Select Preferences... from the Edit menu. Expand the Mail & Newsgroups option. Choose Mail Servers. In the Outgoing mail server user name field enter your email address. Click the Ok button to finish.
Eudora	Select Options... from the Tools menu. Click on the Sending Mail icon. Make sure the check box Allow authentication is checked. Click the Ok button to finish.
Microsoft Entourage	Select Accounts... from the Tools menu. Double-click on the mail account you use to get your mail from ChamberGates. Click the Click here for advanced sending options button. Make sure the check box SMTP server requires authentication is checked. Select the radio button next to Use same settings as incoming mail server. Click the Ok button to finish.

If this does not correct your problem then you might be blocked from sending mail by your ISP. In order to fight SPAM, some ISPs have taken the drastic step of blocking the SMTP port for any mail servers that are outside of their control. This means that the ISP has sacrificed part of your Internet access and that you are banned from using other mail servers. To determine if your ISP is blocking port 25 click here.

1. Select Accounts... from the Tools menu.
2. Select the mail account that are you trying to send mail from.
3. Click on the Properties button.
4. Click on the Servers tab.
5. Make sure the box next to Log on using Secure Password Authentication is NOT checked.
6. Click the Ok button to finish.

1. Go to ChamberMail and sign in using your account information
2. In the list box at the top right select Alias Administration.
3. Click on the Add button
4. In the Alias Id text box enter nobody.
5. In the Destination box, enter the email address(es) where you would like the email to be sent. This can be any email address accessible from the Internet.
6. Click on the Save button.

1. Go to ChamberMail and sign in using your account information
2. In the list box at the top right select Set My Auto-Responder.
3. In the Mailbox field, choose which mailbox to use (for all incoming mail use Inbox)
4. In the Message field, enter the message you would like to send.
5. Click on the Save button.

1. Open the Email Control Panel and sign in using your account information
2. In the list box at the top right select Change My Processing Rules.
3. Click on the Add button.
4. In the Select Field box choose Message Text.
5. Click on the contains radio button.
6. Enter the following: name=.*\.(vbs|shs|scr|exe|com|bat|cmd)
7. Click on the Add Condition button.
8. In the Select Field box choose Header.
9. Click on the contains radio button.
10. Enter the following: name=.*\.(vbs|shs|scr|exe|com|bat|cmd)
11. Click on the Add Condition button.
12. In the Select Field box choose Message Text.
13. Click on the contains radio button.
14. Enter the following: begin 6.*\.(vbs|shs|scr|exe|com|bat|cmd)
15. Click on the Add Condition button.
16. In the Select Field box choose Header.
17. Click on the contains radio button.
18. Enter the following: begin 6.*\.(vbs|shs|scr|exe|com|bat|cmd)
19. Click on the Add Condition button.
20. Highlight the second rule in the Rules list box.
21. Click on the Insert OR button.
22. Repeat steps 20 and 21 for the third and fourth rules.
23. In the Move the message to this mailbox box enter: SpamBox
24. Click on the Finish button.

1. Open the Email Control Panel and sign in using your account information
2. In the list box at the top right select Change My Forwarding Info.
3. In the text box provided type .,forwarding_address; where forwarding_address is the email address where you want the mail sent. The first period is important as it tells the mail server to deliver the original to the intended recipient. If you would like to send a copy to more than one address simply add another comma the additional email address.
4. Click on the Save button.
5. Now a copy of all of your email will be forwarded to the addresses you specified.

1. Open Mozilla and select Mail & Newsgroups from the Tasks menu.
2. Select New | Account... from the File menu to start the Account Wizard.
3. Select the Email account option and then click the Next button.
4. In the Your Name box, enter any name you want.
5. In the Email Address box, enter your complete email address (i.e. johndoe@yourdomain.com) and then click Next.
6. In the Incoming Server frame, select the POP option and enter mail.chambergates.com in the Server Name box.
7. In the Outgoing Server frame, enter mail.chambergates.com in the Server Name box and then click Next.
8. In the User Name box, enter you complete email address just like in step 5 and click Next
9. In the Account Name box, enter any name you want and then click Next.
10. Click the Finish button to confirm your options, the wizard should close and the new account should be listed in the left-hand window.
11. Highlight the new entry that was just created and select Mail & Newsgroups Account Settings... from the Edit menu.
12. Select the Outgoing Server (SMTP) option in the left-hand window.
13. In the right-hand window make sure the check box Use name and password is checked and the User Name box has your email address just like in Step 5.
14. Click Ok to close the properties dialog.
15. The next time you send an email with your account you will be asked for a password. Enter your email password and if you would like to not be prompted each time check the box Use Password Manager to remember this password.
16. Click Ok and if an alert about saving your password appears, click Ok again.

1. Open the Email Control Panel and sign in using your account information
2. In the list box at the top right select List Administration, the List Administration window will open.
3. In the Name box enter a name for the list server mailing list; this name is the e-mail address that people who want to post to the list will send mail to. For example, if you enter the name "Birdinfo" users will send mail to the list by specifying the To address: Birdinfo@companyX.com. The name must be from 3 to 23 characters in length, with no spaces between characters.
4. In the Description box, enter a description of the list.
5. In the Administrator box, enter the user ID of the person who will be the list administrator. Make sure that the user ID is the same as the user you use to login to the Email Control Panel.
6. Click the Create button. The Maintain List page appears.
7. Click the Help.txt button to view or edit the help text that is sent to anyone who requests help or sends an invalid command to this list.
8. Click the Subscrib.txt button to view or edit the confirmation text that will be sent to each person who submits a successful subscribe request to this list.
9. List Options - Select the security options you want to use located at the top of List Options. Here are the choices:
   • Anyone can post. Lets anyone on the Internet post mail to the list. This is the default selection.
   • Only Subscribers can post. Lets only the subscribers' post mail.
   • Only Moderator can post. Lets only the list owner post mail. Moderator is used when you want the list owner to review all messages before they are posted to the list. This is the preferred option.
10. When you are finished setting up you Imail list server, make sure you save your changes by clicking the Set List Options button located at the bottom of the List Options section.

1. You will need to open a Telnet application, if you are using Windows do the following:
   1. Select Run... from the Start menu.
   2. In the Open box, type telnet
   3. Click the Ok button.
2. Now you want to connect to the mail server (mail.chambergates.com) on port 25. If you are using Windows do the following:
   1. Select Remote System... from the Connect menu.
   2. In the Host Name box enter mail.chambergates.com.
   3. In the Port box enter 25.
   4. In the Term Type box choose VT100.
   5. Click on the Connect button.
3. You should see the following information display immediately: 220 webmail.wm001.com (IMail 8.05 7235-21) NT-ESMTP Server X1. If this line does not appear then your ISP is blocking your outgoing mail.
4. Disconnect from the server and exit the telnet program.

1. Select Run... from the Start menu.
2. In the Open box, type telnet
3. Click the Ok button.
4. At the flashing prompt enter open mail.chambergates.com 25 and press the Enter key.
5. You should see the following information display immediately: 220 webmail.wm001.com (IMail 8.05 7235-21) NT-ESMTP Server X1. If this line does not appear then your ISP is blocking your outgoing mail.
6. If you connected, then enter QUIT and press the Enter key (you may not see this when you type).
7. Type quit and press the Enter key to close the Telnet application.