Outlook FAQ
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How do I setup Outlook Express?
How do I setup Outlook 2000? |
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- Open Outlook Express.
- Select Accounts from the Tools menu.
- Click on the Add button and select the Mail option.
- In the Display Name box, enter any name you want and then click Next.
- In the Email Address box, enter your complete email address (i.e. johndoe@yourdomain.com) and then click Next.
- Make sure that the incoming mail server is set to POP3.
- In the Incoming and Outgoing mail server boxes enter mail.chambergates.com and then click Next.
- In the Account Name box, enter you complete email address just like in step 5.
- In the Password box, enter your password for this email account.
- If you do not want to have type your password each time you want check your mail then check the Remember Password check box. Your password will remain on your computer but will not be stored on a server so this is a very safe option unless you allow other people to access your computer.
- Make sure the Log on using SPA check box is not checked and then click Next.
- If the Internet Connection Wizard appears, choose the default option and click Next and then click Finish.
- Highlight the new entry that was just created and click Properties.
- Select the Servers tab and then check the My server requires authentication check box.
- By default, Outlook will delete your mail from the mail server after it finishes retrieving your mail. You will not be able to view your messages from the web once this happens. If you would like for your mail to remain on the server select the Advanced tab and then check the Leave a copy of messages on server check box.
- Click Ok and then click Close. You can now test your new account by checking for new mail.
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| How do I setup Outlook 2002? |
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For setup instructions with screen shots click here.
- Open Microsoft Outlook 2002.
- Select E-Mail Accounts from the Tools menu.
- Select the Add a New E-Mail Account option and click the Next button.
- Select the POP3 option and then click the Next button.
- In the Name box, enter any name you want.
- In the Email Address box, enter your complete email address (i.e. johndoe@yourdomain.com).
- In the Incoming and Outgoing mail server boxes enter mail.chambergates.com.
- In the User Name box, enter you complete email address just like in step 6.
- In the Password box, enter your password for this email account.
- If you do not want to have type your password each time you want check your mail then check the Remember Password check box. Your password will remain on your computer but will not be stored on a server so this is a very safe option unless you allow other people to access your computer.
- Make sure the Log on using SPA check box is not checked.
- Click the More Settings button.
- In the Mail Account enter a descriptive name for this email.
- Select the Outgoing Server tab.
- Make sure the My outgoing server (SMTP) requires authentication check box is checked.
- Select the Use same settings as my incoming mail server option option and then click the Ok button.
- Click the Next button.
- Click the Finish button.
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| Can I use Microsoft Outlook 97? |
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Microsoft Outlook 97 does not provide any way to login to the server to send emails; it only uses
login information for retrieving mail. In order to prevent unscrupulous people from using our mail
servers using your domain name we have made it policy it to require logins for sending mail. Since
Outlook 97 does not support this we have to fall back to using machine information. If you connect
to the Internet with a static IP address (or your router does) then we can create an entry on the
mail server to accept mail from you without logging in. If this is the case please contact technical
support and provide them with the IP address of your machine or network.
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Why do I keep getting the message "No transport provider was available for
delivery to this recipient"? |
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This error message is Microsoft's answer to any error that the mail program cannot handle. Because
the error is so vague there are a lot of things to look for when troubleshooting this issue. We have
listed some of the things to review.
- If you are sending your email through a Microsoft Exchange server or your company uses an Exchange Server, please contact your mail administrator as the problem may be between your client and the mail server or the mail server itself.
- Check to make sure that you are sending to a valid email address, make sure you are not trying to use a service like "Fax:John@555-1212".
- You have configured Outlook to connect to the Internet using your modem if not connected and when it attempts to connect it fails.
- Your profile contains an Internet email service (SMTP, POP3, IMAP) and it also contains "Microsoft Exchange". You will need to remove the Exchange service in order to send Internet mail.
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Here are some more common problems for these types of errors. For further information on fixing
these go to this Microsoft Support Article
(Q176731).
- A damaged personal folder (.pst) file.
- No mail transport service in the mail profile.
- You are using the CompuServe mail transport.
- You upgraded your Microsoft Network (MSN) mail from Classic to POP3/SMTP.
- A damaged contact.
- An apostrophe in your computer name.
- Outlook is not properly configured for offline folder use.
- An incorrect e-mail type.
- No delivery or address type for Microsoft Mail service
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